Shipping & Replacement Policies

SHIPPING POLICY

A nominal fee of Rs. 80/Kg  will be charged on all orders. Please allow 1-3 working days for your order to be dispatched.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations.

Orders Received on Sunday or during Holidays are dispatched on the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by BK Solutions & Specialities) for re-delivery shall be claimed from the User.

 

REPLACEMENT POLICY

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

  • the item may be damaged during transit
  • or that a wrong item is delivered to you

In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement/return of the item is made within 7 days after receipt of the package. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

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